Specific regulations apply to charges and procedure when a vehicle is recovered from the highway. In association with our strategic partner Auto-Rescue Logistics Ltd (ARL), a major provider of vehicle recovery support solutions to the insurance industry and fleets, we provide assistance on all manner of disputes, to include overcharging by vehicle recovery operators, the wrongful retention of vehicles, interpretation of the definitions under the regulations and storage and disposal issues.
We have been at the forefront of establishing key legal principles and precedents in this little-known but complex area of the law, and we contribute to ARL's Insurance Forum, which regularly meets to explore all matters relating to the vehicle recovery industry. For all these reasons we are probably the UK’s leading specialist in this field.
We also offer training workshops at insurers’ offices with full guidance literature being provided.